îòäûõ â Êðûìó

How to behave yourself in a cafe






So, you are in a cafe. What are the points that you should pay attention on?

At first, there is a brief legal information.

- You can’t be made to pay gratuity in the establishment of public catering. Even if this fact is written in a menu. To pay or not to pay is your personal decision. And if the service was not so good as should be, and you found the line «service - 10%» in your account, you can safely avoid it, settling only the account.

The law «About the consumers’ rights protection» is on your side;
- you can be also demanded to pay for the «accompaniment». It is imposing of the service that you didn’t ask. If the serving staff insists on paying «for music», ask them for a license on the right to conduct the concert activity exactly in this place. You can be sure, they will not have such one;
- And even the pay for the broken crockery (if only you did not throw a chair in a window) looks very doubtful according to the same law «About the consumers’ rights protection»;
- If something didn’t please you in a cafe, it would be correct for your part to ask the «Book of complaints and suggestions» and write down a few suggestions in it. You must name in a statement the date, your first and last names, the exact home address without fail. You should remember: a director of this cafe has to answer you in writing during 30 days.

There are some more useful pieces of advice, - they are not from a lawyer, but personally from me.
There are the signs that you shouldn’t eat in this cafe.
-a cloth on your table is stained; it would be better if there was not any table-cloth at all, but if it is stained, - get up and leave straight away.
- the waiter, who serves your table, is dressed untidy or impolite with you.
- a menu is tattered; yes, I understand that there is a lot of visitors, and they look it through very often, but the menu is a visiting-card of an establishment.
- serviettes, that were put on your table, are cut on a few parts (they economize on them in that way…)
- you order the courses and drinks and a waiter said twice, that something in a menu is not available.
If you came with a company to an unknown establishment, it would be better to order wine not in the glasses, but in a bottle. Thus, at first ask to show you this bottle, - read a label with a clever look, but during this time make sure, that the bottle is sealed up with a factory method. And only then you should ask to open it (it would be better, if this is done before your very eyes). The same points belong to the other strong drinks.
In an unknown establishment you shouldn’t order such salads as «oliv'e», and also chops, meat-balls, and other courses included the chopped meat. You know, you can get a lot of troubles…. It would be better to order the vegetable salad and roasted thoroughly piece of meat. If I were you I would be more careful with solyanka, and also with the courses included mushrooms.
Nowadays the majority of cafes name the main ingredients of courses in their menus .
Majority, but not all of them. So visitors sit and guess: the salad «Fantasy», what are the ingredients that it was made of? And as for the «Meat cooked in a Siciliy manner», - what kind of animal or poultry was it cooked from? In that case it would be correct to ask a waiter this question. It is a very bad sign, if instead of answering the waiter hesitates and makes a helpless gesture (lifts his hands in dismay). In the establishment with a high-quality service a waiter can advise you to order, for example, the fish course not meat one. It is a normal and even welcomed thing.
Turning over the pages of a menu, you should pay attention on a price, it can be named both as for 100 gramme and also for portion. Otherwise you will order a flounder, eat a good piece of it, and then you will snatch at a heart or a purse, seeing the price in an account.